Privacy Policy

TatakVerified (“we”, “us”) operates the website tatakverified.ph, a directory that helps people find clinics, diagnostic laboratories, dental clinics and hospitals that accept their HMO card. TatakVerified is operated by Bright Anchor Software LLC. We respect your privacy and handle personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and issuances of the National Privacy Commission (NPC).

1. Information we collect

When you browse the site. You can search and use the directory without creating an account or giving us your name. Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type, pages visited and the date and time of your visit. If we use analytics tools, they may set cookies to help us understand how the site is used.

When you contact us. If you message us through Viber, Facebook Messenger or email, we receive the information you choose to send, such as your name, contact details and the content of your message.

When a clinic claims or verifies a listing. We collect the business information and documents needed for verification (such as business permits and licenses) and the name and contact details of the clinic’s representative.

Directory listings. Listings contain business information about clinics and health facilities (name, address, landmark, hours, accepted HMOs and business contact channels), gathered from public sources or provided by the clinics themselves.

2. Health information

We do not ask for, and do not need, any information about your health. Please do not send us medical records, diagnoses or other sensitive personal information. If you send it anyway, we will not use it and will delete it.

3. Messaging clinics through our buttons

The Viber and Messenger buttons on each listing open a chat directly between you and the clinic. We do not see, record or store those conversations. Your chat is handled by Viber or Meta and by the clinic, under their own privacy policies.

4. How we use information

• To run, maintain and improve the directory
• To respond to your messages, corrections and requests
• To verify clinics and keep listings accurate
• To keep the site secure and prevent abuse

5. Sharing

We do not sell your personal information. We share it only with service providers who help us run the site (such as our web hosting provider), when required by law, or with your consent.

6. Retention

We keep personal information only as long as needed for the purposes above, or as required by law, and then delete or anonymize it.

7. Security

We use reasonable organizational, physical and technical measures to protect personal information, including encrypted (HTTPS) connections to this site.

8. Your rights

Under the Data Privacy Act, you have the right to be informed, to access, to object, to correct, to erase or block, to data portability and to claim damages, as well as the right to file a complaint with the National Privacy Commission. To exercise these rights, contact us using the details below.

9. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it was last changed.

10. Contact us

For privacy questions or requests, email us at support@tatakverified.ph or reach us through our Contact page.